FAQs
At Edit London, we are committed to providing a smooth and reliable shopping experience. All orders are shipped via Royal Mail and trusted courier partners to ensure your purchase arrives securely. Orders are typically processed and dispatched within 2–3 business days.
We want you to be completely confident in your purchase. If you’re not fully satisfied, you may return your item within 14 days of delivery for a refund. Items must be in their original condition, unworn, and with all tags and packaging intact. To initiate a return, please contact us at info@editlondon.com and our team will guide you through the process.
To help you find the perfect fit, we provide a detailed size chart on each product page. This guide is designed to give you confidence in selecting the right size. If you need further assistance, our customer care team is always here to help.
Once your order has been dispatched, you’ll receive a confirmation email with your tracking number. You can use this to follow your delivery in real time via the “Track My Order” section in our menu. If you have any questions, our team is available at info@editlondon.com.
We accept a wide range of secure payment options for your convenience:
💳 Visa, Mastercard, American Express, PayPal
🛍️ Shop Pay, Apple Pay, Google Pay
Your privacy and security are our highest priority. We use SSL encryption to ensure your payment details remain safe and confidential at all times. All information is used solely for transaction processing and securely erased afterwards.
Our 14-Day Money-Back Promise
We want you to feel confident with every purchase. If for any reason you’re not fully satisfied, you may return your item within 14 days of delivery.